- When you spend over £500

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0330 053 6040 *Charged at local rate
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Customer Services

Single Ended Baths

Frequently Asked Questions

Do you have a showroom?
Yes, our showroom address and contact details are listed on our Contact Us page.
Do you have a brochure?
Yes, we have a brochure you can request free of charge from our Download a Brochure page, or alternatively download a PDF copy.
Do you deliver on a weekend?
Deliveries are scheduled on week days only
Can I collect my order?
Yes, you can collect your order from our Heywood head office. Please ring 0330 053 6040 to place your order and arrange your collection.
When can I expect my goods to arrive? I need to organise a tradesman to fit my suite...
In zone 1 we have an Express Delivery Service which depending on the time the order is placed will be with you between 24 or 48 hours. Standard delivery is between 3 to 5 working days (in zone 1). If you live in a postcode in the zone 2 we will ring you to arrange delivery and offer a limited service in this area. We advise people not to book tradesmen until the goods have arrived and have been checked.
How do I return an item?
Please contact 0330 053 6040 (option 2) or email customer@bathshop321.com for more information. Our returns and refund policy can be found here.
Do you offer discounts for businesses?
Yes we can provide trade discounts. Please contact the Sales line on 0330 053 6040 (option 1) or email sales@bathshop321.com with details of your enquiry.
My question wasn't covered, what should I do now?
Please visit our Contact Us page where you can call our helpline, or alternatively send us a message.