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Warranty Information

At BrandedBathrooms.com we offer a wide variety of product from household names. As such there are different guarantees - please view the chart below for more information.

Brand

Product Category

Guarantee

Exclusions

Synergy or Voda Design

 

Baths

Ceramics

Furniture

Shower Enclosures

Shower Trays

Heating

Taps & Showers

Mirrors

Lifetime

Lifetime

Lifetime

Lifetime

Lifetime

Lifetime

Lifetime

Lifetime

All working parts such as hinges, ceramic disks, Tap & Shower cartridges, all seals, bath & basin wastes, Toilet seats & cistern fittings and selected bath panels are covered for ONE YEAR ONLY from date of delivery.

Hudson Reed

Baths

Ceramics

Furniture

Shower Enclosures

Shower Trays

Heating

Taps & Showers

Mirrors

5 Years

5 Years

5 Years

Lifetime

Lifetime

20 Years

20 Years

12 Months

All working parts such as hinges, ceramic disks, Tap & Shower cartridges, all seals, bath & basin wastes, cistern fittings and bath panels are covered for ONE YEAR ONLY from date of delivery.

Toilet seats 2 year warranty.

Premier Bathroom Collection or Nuie

Baths

Ceramics

Furniture

Shower Enclosures

Shower Trays

Heating

Taps & Showers

5 Years

5 Years

5 Years

Lifetime

Lifetime

5 Years

5 Years

All working parts such as hinges, ceramic disks, Tap & Shower cartridges, all seals, bath & basin wastes, Toilet seats & cistern fittings and bath panels are covered for ONE YEAR ONLY from date of delivery.

RAK Ceramics

Baths

Ceramics

Furniture

Shower Trays

Heating

Brassware

25 Years

25 Years

5 Years

25 Years

5 Years

5 Years

All working parts such as hinges, ceramic disks, Tap & Shower cartridges, all seals, bath & basin wastes, cistern fittings and bath panels are covered for ONE YEAR ONLY from date of delivery.

Toilet seats 2 year warranty.

 

Kaldewei

Baths

30 Years

 

Vitra

Baths

Ceramics

Taps†

Shower Systems††

Furniture

Mirrors

25 Years

10 Years

10 Years

5 Years

2 Years

2 Years

† Replacement only for working parts - non transferable.

 

††2 year guarantee on Move Shower System

                              

Guarantee Statement:

All product guarantees are for faulty materials and manufacture provided they have been properly installed, used and regularly maintained in accordance with manufacturers instructions.

You must be able to provide proof of purchase to pursue a warranty claim.

All guarantees apply to the original purchaser only and are non-transferable. Should you raise a claim, the issue will be investigated. As part of the investigation we request that the following conditions be satisfied:

  • Proof of purchase - original order number or sales order acknowledgement.
  • The product has been maintained and cared for in compliance with our instructions (including regular and appropriate cleaning). If in our opinion the product has been modified, misused or accidentally damaged, we can accept no responsibility for failure.
  • The opportunity to inspect the product in the installed condition.

Faulty items will be replaced with our nearest equivalent product. There is no guarantee that this will be the exact same dimensions/ type as your original purchase.

This guarantee does not effect your statutory rights. This Guarantee is only applicable in the UK and Republic of Ireland.