Deliveries
Unlike other online bathroom retailers we offer a premium delivery service, as standard, to all postcodes in zone 1. We have our own fleet of vans and our drivers are trained specialists used to handling and delivering bathroom products with care. Our drivers will deliver as close to the house as possible (however are not insured to enter your property) and will check the products with you before they leave.
The majority of online bathroom retailers are reliant on third party transport companies will only leave larger items palletised “curb side”.
Your delivery driver will deliver to your front door on the ground floor, but is not able to take the goods into your property.
Some of the goods we deliver are heavy or awkward items, such as baths, shower trays or shower glass, and the driver will require assistance with the handling of these goods. With these bigger goods, when receiving or helping please be very mindful of the social distancing rules. If you have a mask or similar could you please wear when helping the driver. If you do not have a mask we will provide one, but using your own protection would be preferable.
Masks are not necessary with smaller items, but we still ask that you maintain the social distancing 2m.
Should the driver have any concerns then he will refuse to deliver.
Your understanding and help would be appreciated