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COVID 19 Announcement

For the health of our staff and customers our physical shops are temporarily closed, but you can still shop with us online
 

More information

We kept going as long as possible but due to the unfolding situation with Coronavirus (COVID-19) it is no longer safe or responsible for us to continue as normal, we cannot guarantee that we could operate in a safe manner with heavy 2 man lifts and with the virus surviving for up to 24 hours on cardboard packaging.
 

FAQ's

 
What will happen to my order?
We have allocated the products from your order to you.  When we are given the go-ahead from the government and industry associations we will contact you to get your products delivered.  We will try and deal with customers from the oldest orders first.
 
Can I come and collect my order?
Unfortunately not.  Please check back on here and we will update you as and when the situation changes.
 
When will you reopen/ deliver my order?
We are following government and industry guidelines and continuously assessing the situation - as soon as we are able to we will contact customers and update our website so please check back.
 
Can I contact you?
We are continuing to try and support customers but will do so remotely from home.  Please use the following contact points:
A query about a product you wish to purchase - sales@bathshop321.com
A query or issue with a product that you have received - customer@bathshop321.com